MomBoss SwaGBox returns and cancellations

At MomBoss SwagBox, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Satisfaction Guarantee:

Please contact our customer service team at CustomerService@MomBossSwagBox.com within 5 days of receiving your box to resolve any unsatisfaction.

Store Credit Option:

Instead of a refund, you may opt for store credit, which can be used towards future purchases. Please let us know your preference when you contact our customer service team.

Damaged Items:

If any items arrive damaged, please notify us at CustomerService@MomBossSwagBox.com within 5 days of receiving your box. Provide details and photos of the damaged items, and we will promptly send replacements or issue a refund.

Exchanges:

As we curate our boxes with unique and limited products, we cannot offer exchanges for individual items that customers are unhappy with. However, we are committed to resolving any issues to your satisfaction.

Cancellations:

You can cancel your order at any time by logging into your account on our website and following the cancellation instructions. Cancellations must be made before the box is shipped to avoid being charged for the restocking fees.

Special Promotions:

If you purchased during a special promotion, please be aware that specific terms and conditions may apply. Refer to the promotion details for more information or contact our customer service team.

Contact Us

For any questions or assistance with returns and cancellations, please reach out to our customer service team at CustomerService@MomBossSwagBox.com.

We are here to help and ensure you have the best experience with MomBoss SwagBox!